For many years, the 170-room property relied on manual systems to determine its rates, said Libby Stowe, revenue manager at Campbell’s Resort at Lake Chelan. Eventually, the resort implemented a property management system that had the capability to yield rates automatically. While that was an improvement, “the PMS still couldn’t see the big picture,” she said. The resort needed an automated revenue management solution that could provide the business intelligence required to set rates optimally.
After reviewing a number of solutions, the property selected a comprehensive revenue management suite from The Rainmaker Group – including guestrev® and revintel®.
Read how the Rainmaker suite benefited them by downloading the full case study.