Rainmaker Blog

Discover the latest topics, research, and ideas from experts in hospitality and revenue management

Ellis Connolly |

How Business Intelligence Connects Revenue Management and the Hotel Ecosystem

The data and analytics capabilities of a hotel business intelligence (BI) tool provide foundational support for today’s cutting-edge revenue management solutions. Working together, they have a... Read More

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Ellis Connolly |

Knowledge is the Key to Hotel Business Intelligence (Facts are Great but Insights Hold the Value)

A hotel’s competitive edge is shaped by business intelligence (BI). Forrester reports that although 74 percent of businesses want to be “data driven,” only 29 percent are actually successful at... Read More

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Avanti Joglekar |

The New Era of Data-Driven Guest Experiences

Since data is transforming the hospitality sector, forward-thinking hoteliers are making the most of historic guest interactions along with real-time and future data sets. Using data to present... Read More

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Ellis Connolly |

Better Hotel Guest Data = Better Hotel Guest Insights

“More isn’t always better, Linus. Sometimes it’s just more.” ~ Sabrina Fairchild, Sabrina (1995) Read More

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Dan Skodol |

Three Thoughts on the Emergence of Airbnb as an OTA

As new lodging options emerge, specifically alternative accommodations such as Airbnb, the hospitality industry must evolve to the changing landscape. We’ve kept track of what consumers and industry... Read More

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Avanti Joglekar |

Redefine the Path to Loyalty: Revenue Management Best Practices for 2018

Hotels are clamoring to deliver personalized experiences to inspire loyalty among their guests. But a definition of what loyalty entails is the biggest limiting factor to capitalizing on having a... Read More

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Avanti Joglekar |

The Impact of Alternative Accommodations: 2018 Revenue Management Best Practices, Part III

Hospitality revenue management (RM) is constantly evolving, especially as new lodging options emerge. We’ve kept track of what consumers and industry insiders are talking about and have determined to... Read More

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