Rainmaker Blog

Discover the latest topics, research, and ideas from experts in hospitality and revenue management

John Wallace

Recent Posts

John Wallace |

The Case for Enhanced Loyalty: What Traditional Hotels Can Learn from Casinos

For many properties, capturing total guest value (TGV) has many hurdles. Property Management Systems that don’t capture adequate data, disparate reporting systems and a simple lack of customer data... Read More

Topics: All Topics, Personalization, Casino

John Wallace |

Three Steps to Revenue Management Performance Measurement

In the hospitality industry we have heard that “A revenue management program/system has the potential to increase revenue by 3 – 5%”. By revenue management system, we are talking about sophisticated... Read More

Topics: All Topics

John Wallace |

The Science (and Art) of Performance Management

There's a well-known business adage that says "you can't manage what you don't measure." My follow-along question is, "if you don't measure it, how do you know you're improving?" Read More

Topics: All Topics

John Wallace |

Forecasting Demand: Big Data. Big Dollars. Big Decisions.

Forecasting demand in today's complex world of big data and big dollars means big decisions await you. Read More

Topics: All Topics

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2018 Smart Decision Guide to Hospitality Revenue Management Learn More
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